IT’s important to keep in mind that we’re humans and we’re emotional. When we don’t provide a sandbox where people feel safe experimenting with the new tech, people naturally want to crawl back into their shells. They don’t want to look silly, and they don’t want to do things wrong. Many feel like they’re going to break something if they try something new.
CBThat’s why it’s important to take advantage of different tools out there like demo sites where people can go and stand up a free demo tenant to get used to things. Microsoft makes things like this available exactly Latest Mailing Database so people can go and practice to their heart’s content. It’s also important for organizations to have standards that they walk through with all new hires. They need to lay out, “Here’s our process, here are the tags that we leverage, here’s why we do it.
People need to understand the core functionality of your tools. NS: Absolutely. when the skills (or digital fluency) with which people operate these platforms is lacking. CB: Yeah, every company should have a basic digital fluency track people’s progress via testing. I think this will improve adoption overall, especially in organizations. I mean, Microsoft is very focused on not just selling licenses.